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Pros

– Totally Free
– Seamless integration with Zoom & Google Meet
– Can upload recordings
– Produces adequate transcriptions linked to recording
– No payment information required
-”Audible” feature to quickly pinpoint key parts in a meeting transcript
– Can add as attendee to meeting / does not require IT group permission to use
– Can easily share transcription with coworkers and attendees
-Incredibly responsive customer support

Cons

– No ability to automatically summarize conversation
– Minor learning curve to take full advantage of all product features
– No ability to join phone calls / dial-in / dial-out

A Must Have Product for Any Business

About 2 years ago, I experimented with several AI transcription services with disappointing results.

What I found was they were expensive – they often charged per minute or based on storage – and didn’t work with all the tools I needed.

But times have clearly changed. Today I was fortunate to test Parrot.ai and was impressed with the results.

The tool, which claims to be “Free Forever,” is a strong contender in the AI Note Taking space.

Parrot does not require a credit card, and will dutifully attend any Google or Zoom meeting where it is invited.

If you forget to invite Parrot but have a recording, that’s okay too, Parrot will absorb media files and transcribe them.

This ability will be key for many enterprise users; the product does not require integration so employees at big companies looking for AI note taking tools can get started quickly without needing IT approval.

Another benefit for teams is the ability to create “workspaces” where meeting transcriptions can easily be shared with a group of coworkers. Users also have the option to share the meeting recording/transcription to anyone with the link.

In testing, the transcription process was strong but not perfect.  Parrot wasn’t able to get my name right (it’s not a standard english name), and missed moments where participants spoke over each other. Additionally, the tool also missed some acronyms, including transcribing B-2-B as “B two B” and AR as “A Are.” These are little errors but might impact the final content (more on this in a moment).

Parrot makes up for this by allowing users to edit and tag transcriptions. In addition, users are free to remix the transcription into different formats, including copying and pasting strips of text that are tied to the original recording.

In addition to this, Parrot makes it easy to flag and view key moments in a conversation. Users can access this feature by casually using one of multiple keywords in the context of the conversation and Parrot will automatically flag it for later review. For example, users can suggest an action item and Parrot will flag it.

This combination of powerful features in a free product is frankly unheard of.

One area where I look forward to seeing Parrot improve in the future is in summarizing the call content.For now, the tool does not have any features to digest and summarize meetings.

In practice, I found this to be a minor annoyance rather than a deal breaker. After all, the product is free and has an impressive suite of features. Parrot’s lack of call summary features can be overcome by copying-and-pasting transcriptions into ChatGPT and asking for a summary. Of course, this approach has limitations of its own. From what I’ve seen, ChatGPT produces a great starting point, but not something that is necessarily ready to be distributed without modification.

All-in-all, I’m a big fan of Parrot. The functionality cannot be beaten at the price, and integrating it into my existing workflow is as easy as possible. I’m pretty excited to see the team build on this strong foundation and look forward to platform updates.

A screenshot of the Parrot.ai interface

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